--- title: Get in Touch with Customer Success | Parcel Perform description: Interested in exploring Parcel Perform further for your business? Reach out to your dedicated account manager today. image: https://resources.perform.ai/hubfs/social-suggested-images/images.ctfassets.nets384oqk42kco4WdbK5KMUj39HJj2L6h9uN00946812ee2b371c434228d239a435b0everyordercounts-seo-image__1_.png --- [![perform-ai-logo-horizontal-black-1600](https://resources.perform.ai/hs-fs/hubfs/perform-ai-logo-horizontal-black-1600.png?width=1600&height=350&name=perform-ai-logo-horizontal-black-1600.png)](https://www.parcelperform.com/) Open main navigation Close main navigation # Turn your e‑commerce delivery process into a business advantage. ###### Learn how to optimize your business further Let us show you how you can push beyond traditional post-purchase experience boundaries and achieve unparalleled excellence at every stage of the e-commerce delivery lifecycle. ###### Get a personalized walkthrough of all the latest updates ###### Your e-commerce business is unique–get an exclusive walkthrough of how our latest solutions can help address your specific challenges. ###### Trusted by top brands, marketplaces and carriers worldwide ![TikTok Logo](https://resources.perform.ai/hubfs/Marketing/Customer%20logos/TIKTOK_PRIMARY_LOGO_BLACK.svg "TikTok Logo") ![shopify](https://resources.perform.ai/hs-fs/hubfs/Marketing/Customer%20logos/shopify.png?width=123&height=35&name=shopify.png "shopify") ![zalando](https://resources.perform.ai/hs-fs/hubfs/Marketing/Customer%20logos/zalando.png?width=162&height=35&name=zalando.png "zalando") ![Parcel Perform Customer Hello Fresh](https://resources.perform.ai/hs-fs/hubfs/Parcel%20Perform%20Customer%20Hello%20Fresh.webp?width=87&height=30&name=Parcel%20Perform%20Customer%20Hello%20Fresh.webp "Parcel Perform Customer Hello Fresh") ![Bestsecret Logo (4)](https://resources.perform.ai/hs-fs/hubfs/Bestsecret%20Logo%20(4).webp?width=310&height=30&name=Bestsecret%20Logo%20(4).webp "Bestsecret Logo (4)") ![Emma-logo](https://resources.perform.ai/hs-fs/hubfs/Marketing/Customer%20logos/Emma-logo.png?width=86&height=30&name=Emma-logo.png "Emma-logo") ![expondo 1](https://resources.perform.ai/hs-fs/hubfs/Marketing/Customer%20logos/expondo%201.webp?width=126&height=30&name=expondo%201.webp "expondo 1") ![SNOCKS customer logo](https://resources.perform.ai/hs-fs/hubfs/Marketing/Case%20studies/SNOCKS/SNOCKS%20customer%20logo.png?width=95&height=30&name=SNOCKS%20customer%20logo.png "SNOCKS customer logo") ![Omnilife logo](https://resources.perform.ai/hs-fs/hubfs/Omnilife%20logo.webp?width=112&height=30&name=Omnilife%20logo.webp "Omnilife logo") ![waterdrop logo (3)](https://resources.perform.ai/hs-fs/hubfs/waterdrop%20logo%20(3).webp?width=146&height=30&name=waterdrop%20logo%20(3).webp "waterdrop logo (3)") #### Speak to your Account Manager today ## Streamline every stage of the e-commerce journey ###### Our data-driven, AI-powered innovations put your e-commerce and logistics data to work. From checkout to delivery, returns, logistics execution, and beyond, we help you proactively address your biggest challenges to uncover growth opportunities. ![Parcel Perform experience](https://resources.perform.ai/hs-fs/hubfs/Key%20visual.webp?width=400&height=399&name=Key%20visual.webp "Parcel Perform experience") - #### End-to-End Solution for E-Commerce to clean up technology stack, eliminate data silos and lift synergies - #### Best Data Foundation in the Market to power all use cases & prepare for the future of AI decision-making - #### Future-Proof Enterprise Partner to drive a best-pracetice product upgrade path with R&D firepower - #### Fastest, Most Flexible Time to Value with passionate focus on business impact & implementation speed - #### Global Reach to Enable Future Growth with 1,100+ carriers in 160 countries and local support everywhere ## How Perform.AI is leading the industry ### 100m ###### Global parcel tracking updates ### 1,100+ ###### Carriers integrated globally ### 160+ ###### Countries covered by tracking ### 155+ ###### Shipping events standardized ## Hear from our other customers > > ###### "As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience." > > > > ![Petra, byrd](https://resources.perform.ai/hs-fs/hubfs/Petra%2c%20byrd.webp?width=60&height=60&name=Petra%2c%20byrd.webp) > > Petra Dobrocka, > CCO and Founder, byrd > > ###### "The integration process was easy and stress-free due to Perform.AI’s outstanding API, support, and clear understanding of our business. The value added to our business in the past few months was tremendous, and we highly recommend them." > > > > ![Zorana Erakovic Head of Sales](https://resources.perform.ai/hs-fs/hubfs/Marketing/Case%20studies/SMS%20Fulfillment%20Solutions/Zorana%20Erakovic%20Head%20of%20Sales.webp?width=60&height=60&name=Zorana%20Erakovic%20Head%20of%20Sales.webp) > > Zorana Erakovic, > Head of Sales, SMS Fulfillment Solutions > > ###### "Our Customer Service and Ops team has full visibility into the parcel journey. We can easily filter for shipments based on different parameters like recipient name, order ID or tracking status. The various platform functionalities have helped us respond efficiently to customer queries." > > > > ![Karsten Fellbaum, Mister Spex](https://resources.perform.ai/hs-fs/hubfs/Marketing/Case%20studies/Mister%20Spex/Karsten%20Fellbaum%2c%20Mister%20Spex.webp?width=59&height=60&name=Karsten%20Fellbaum%2c%20Mister%20Spex.webp) > > Karsten Fellbaum > Head of Supply Chain, Mister Spex > > ###### "We are delighted to partner with Perform.AI, a leader in e-commerce logistics, to offer enhanced solutions to our customers and help them achieve a new level of supply chain visibility." > > > > ![David Warrick Overhaul](https://resources.perform.ai/hs-fs/hubfs/David%20Warrick%20Overhaul.jpg?width=60&height=60&name=David%20Warrick%20Overhaul.jpg) > > David Warrick, EVP of Enterprise at Overhaul > > #### "With Perform.AI, we'll have a single access point for all the data related to an order, which helps us give to each customer." > > > > ![Alexander Bube PUMA](https://resources.perform.ai/hs-fs/hubfs/Marketing/Case%20studies/PUMA/Alexander%20Bube%20PUMA.jpeg?width=60&height=60&name=Alexander%20Bube%20PUMA.jpeg) > > Alexander Bube   > Team Head Fulfillment & Support E-Commerce Europe, PUMA > > ###### "If you want to increase your customer experience, if you want to increase the competitive advantage that you may have, you need to consider solutions like Perform.AI." > > > > ![Omnilife Hueman Ortiz](https://resources.perform.ai/hs-fs/hubfs/Omnilife%20Hueman%20Ortiz.webp?width=60&height=60&name=Omnilife%20Hueman%20Ortiz.webp) > > Hueman Ortiz Romero > Manager of New Projects Development and Administration, Omnilife ## Discover how Perform.AI can help your business push beyond post-purchase. ###### Turn your e-commerce delivery process into your business advantage. Get in touch ![performai\_logo](https://resources.perform.ai/hubfs/performai_logo.svg "performai_logo") ###### The AI Commerce Operating System for ambitious brands [Follow us on LinkedIn](https://www.linkedin.com/company/perform-ai-os/) ###### ![iso\_iec\_27001\_2013\_cert\_mark\_is27v2\_2](https://resources.perform.ai/hs-fs/hubfs/Marketing/Landing%20page%20assets/iso_iec_27001_2013_cert_mark_is27v2_2.webp?width=73&height=70&name=iso_iec_27001_2013_cert_mark_is27v2_2.webp) ![new\_gdpr\_logo](https://resources.perform.ai/hs-fs/hubfs/Marketing/Landing%20page%20assets/new_gdpr_logo.webp?width=70&height=70&name=new_gdpr_logo.webp)![PackageTracking\_Leader\_Enterprise\_Leader\_Winter](https://resources.perform.ai/hs-fs/hubfs/PackageTracking_Leader_Enterprise_Leader_Winter.png?width=56&height=64&name=PackageTracking_Leader_Enterprise_Leader_Winter.png)![PackageTracking\_Leader\_Mid-Market\_Leader\_Winter](https://resources.perform.ai/hs-fs/hubfs/PackageTracking_Leader_Mid-Market_Leader_Winter.png?width=56&height=64&name=PackageTracking_Leader_Mid-Market_Leader_Winter.png)![MulticarrierParcelManagementSolutions\_Leader\_Leader](https://resources.perform.ai/hs-fs/hubfs/MulticarrierParcelManagementSolutions_Leader_Leader.png?width=56&height=64&name=MulticarrierParcelManagementSolutions_Leader_Leader.png)![MulticarrierParcelManagementSolutions\_UsersMostLikelyToRecommend\_Nps](https://resources.perform.ai/hs-fs/hubfs/MulticarrierParcelManagementSolutions_UsersMostLikelyToRecommend_Nps.png?width=56&height=64&name=MulticarrierParcelManagementSolutions_UsersMostLikelyToRecommend_Nps.png) [Terms & Conditions](https://www.perform.ai/terms) Perform.AITM All Rights Reserved. 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